Privacy policy

Data protection

CLOUD MOTION GMBH

Table of contents

We have prepared this Privacy Policy (version 30.12.2020-111602717) to explain to you, in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679, what information we collect, how we use data and what choices you have as a visitor to this website.

Unfortunately, it is in the nature of things that these explanations sound very technical, but we have tried to describe the most important things as simply and clearly as possible.

Automatic data storage

Nowadays, when you visit websites, certain information is automatically created and stored, including on this website.

When you visit our website as you are doing right now, our web server (computer on which this website is stored) automatically saves data such as

  • the address (URL) of the website accessed
  • Browser and browser version
  • the operating system used
  • the address (URL) of the previously visited page (referrer URL)
  • the host name and IP address of the device from which access is made
  • Date and time

in files (web server log files).

As a rule, web server log files are stored for two weeks and then automatically deleted.
We do not pass this data on, but we cannot rule out the possibility of this data being viewed in the event of unlawful behavior.

Cookies

Our website uses HTTP cookies to store user-specific data.
Below we explain what cookies are and why they are used so that you can better understand the following privacy policy.

What exactly are cookies?

Whenever you surf the internet, you use a browser.
Well-known browsers include Chrome, Safari, Firefox, Internet Explorer and Microsoft Edge.
Most websites save small text files in your browser.
These files are called cookies.

One thing cannot be denied: Cookies are really useful little helpers.
Almost all websites use cookies.
More precisely, they are HTTP cookies, as there are also other cookies for other areas of application.
HTTP cookies are small files that are stored on your computer by our website.
These cookie files are automatically stored in the cookie folder, the “brain” of your browser, so to speak.
A cookie consists of a name and a value.
When defining a cookie, one or more attributes must also be specified.

Cookies store certain user data about you, such as language or personal page settings.
When you visit our site again, your browser transmits the “user-related” information back to our site.
Thanks to cookies, our website knows who you are and offers you the settings you are used to.
In some browsers, each cookie has its own file; in others, such as Firefox, all cookies are stored in a single file.

There are both first-party cookies and third-party cookies.
First-party cookies are created directly by our website, third-party cookies are created by partner websites (e.g. Google Analytics).
Each cookie must be evaluated individually, as each cookie stores different data.
The expiry time of a cookie also varies from a few minutes to a few years.
Cookies are not software programs and do not contain viruses, Trojans or other “malware”.
Cookies also cannot access information on your PC.

Cookie data can look like this, for example:

Name: _ga
Value: GA1.2.1326744211.152111602717-9
Purpose: Differentiation of website visitors
Expiry date: after 2 years

A browser should be able to support these minimum sizes:

  • At least 4096 bytes per cookie
  • At least 50 cookies per domain
  • At least 3000 cookies in total

What types of cookies are there?

The question of which cookies we use in particular depends on the services used and is clarified in the following sections of the privacy policy.
At this point, we would like to briefly explain the different types of HTTP cookies.

A distinction can be made between 4 types of cookies:

Essential cookies

These cookies are necessary to ensure basic website functions.
For example, these cookies are needed when a user places a product in the shopping cart, then continues surfing on other pages and only goes to the checkout later.
These cookies ensure that the shopping cart is not deleted even if the user closes their browser window.

Purposeful cookies

These cookies collect information about user behavior and whether the user receives any error messages.
These cookies are also used to measure the loading time and the behavior of the website with different browsers.

Goal-oriented

Cookies

These cookies ensure better user-friendliness.
For example, entered locations, font sizes or form data are saved.

Advertising cookies

These cookies are also called targeting cookies.
They are used to deliver customized advertising to the user.
This can be very practical, but also very annoying.

When you visit a website for the first time, you are usually asked which of these cookie types you would like to allow.
And of course this decision is also stored in a cookie.

How can I delete cookies?

You decide how and whether you want to use cookies.
Regardless of which service or website the cookies originate from, you always have the option of deleting, deactivating or only partially allowing cookies.
For example, you can block third-party cookies but allow all other cookies.

If you want to find out which cookies have been stored in your browser, if you want to change or delete cookie settings, you can find this in your browser settings:

Chrome: Delete, activate and manage cookies in Chrome

Safari: Managing cookies and website data with Safari

Firefox: Delete cookies to remove data that websites have stored on your computer

Internet Explorer: Deleting and managing cookies

Microsoft Edge: Deleting and managing cookies

If you generally do not want to have cookies, you can set up your browser so that it always informs you when a cookie is to be set.
You can then decide for each individual cookie whether or not to allow it.
The procedure differs depending on the browser.
It is best to search for the instructions in Google using the search term “delete cookies Chrome” or “deactivate cookies Chrome” in the case of a Chrome browser.

What about my data protection?

The so-called “cookie guidelines” have been in place since 2009.
These state that you must give your consent for cookies to be stored.
However, there are still very different reactions to these directives within the EU countries.
In Austria, however, this directive has been implemented in § 96 para.
3 of the Telecommunications Act (TKG).

If you would like to know more about cookies and are not afraid of technical documentation, we recommend https://tools.ietf.org/html/rfc6265, the Request for Comments of the Internet Engineering Task Force (IETF) called “HTTP State Management Mechanism” .

Storage of personal data

Personal data that you transmit to us electronically on this website, such as your name, e-mail address, address or other personal details when submitting a form or comments on the blog, will be used by us together with the time and IP address only for the purpose stated in each case, stored securely and not passed on to third parties.

We therefore only use your personal data to communicate with those visitors who expressly request contact and to process the services and products offered on this website.
We do not pass on your personal data without your consent, but we cannot rule out the possibility of this data being viewed in the event of unlawful behavior.

If you send us personal data by e-mail – i.e. outside of this website – we cannot guarantee secure transmission and protection of your data.
We recommend that you never send confidential data unencrypted by e-mail.

Rights under the General Data Protection Regulation

According to the provisions of the GDPR and the Austrian Data Protection Act (DSG), you have the following rights:

  • Right to rectification (Article 16 GDPR)
  • Right to erasure (“right to be forgotten”) (Article 17 GDPR)
  • Right to restriction of processing (Article 18 GDPR)
  • Right to notification – notification obligation in connection with the rectification or erasure of personal data or the restriction of processing (Article 19 GDPR)
  • Right to data portability (Article 20 GDPR)
  • Right to object (Article 21 GDPR)
  • Right not to be subject to a decision based solely on automated processing, including profiling (Article 22 GDPR)

If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to the supervisory authority, which in Austria is the Data Protection Authority, whose website you can find at https://www.dsb.gv.at/.

Evaluation of visitor behavior

In the following privacy policy, we inform you whether and how we analyze data from your visit to this website.
The evaluation of the collected data is generally anonymous and we cannot draw any conclusions about your person from your behavior on this website.

You can find out more about how to object to this evaluation of visit data in the following privacy policy.

TLS encryption with https

We use https to transmit data tap-proof on the Internet (data protection through technology design Article 25 (1) GDPR).
By using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the Internet, we can ensure the protection of confidential data.
You can recognize the use of this data transmission security by the small lock symbol at the top left of the browser and the use of the https scheme (instead of http) as part of our Internet address.

Google Fonts privacy policy

We use Google Fonts on our website.
These are the “Google fonts” of the company Google Inc.
For the European area, the company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services.

You do not need to log in or enter a password to use Google fonts.
Furthermore, no cookies are stored in your browser.
The files (CSS, fonts) are requested via the Google domains fonts.googleapis.com and fonts.gstatic.com.
According to Google, requests for CSS and fonts are completely separate from all other Google services.
If you have a Google account, you do not need to worry that your Google account data will be transmitted to Google while using Google Fonts.
Google records the use of CSS (Cascading Style Sheets) and the fonts used and stores this data securely.
We will take a closer look at exactly how the data is stored.

What are Google Fonts?

Google Fonts (formerly Google Web Fonts) is a directory of over 800 fonts that Google makes available to its users free of charge.

Many of these fonts are published under the SIL Open Font License, while others are published under the Apache License.
Both are free software licenses.

Why do we use Google Fonts on our website?

With Google Fonts, we can use fonts on our own website without having to upload them to our own server.
Google Fonts is an important component in keeping the quality of our website high.
All Google fonts are automatically optimized for the web and this saves data volume and is a great advantage, especially for use on mobile devices.
When you visit our site, the low file size ensures a fast loading time.
Furthermore, Google Fonts are secure web fonts.
Different image synthesis systems (rendering) in different browsers, operating systems and mobile devices can lead to errors.
Such errors can sometimes visually distort texts or entire websites.
Thanks to the fast Content Delivery Network (CDN), there are no cross-platform problems with Google Fonts.
Google Fonts supports all common browsers (Google Chrome, Mozilla Firefox, Apple Safari, Opera) and works reliably on most modern mobile operating systems, including Android 2.2+ and iOS 4.2+ (iPhone, iPad, iPod).
We use Google Fonts so that we can present our entire online service as beautifully and uniformly as possible.

What data is stored by Google?

When you visit our website, the fonts are reloaded via a Google server.
This external call transmits data to the Google server.
In this way, Google also recognizes that you or your IP address is visiting our website.
The Google Fonts API was developed to reduce the use, storage and collection of end user data to what is necessary for the proper provision of fonts.
Incidentally, API stands for “Application Programming Interface” and is used, among other things, as a data transmitter in the software sector.

Google Fonts stores CSS and font requests securely at Google and is therefore protected.
Google can use the collected usage figures to determine how well the individual fonts are received.
Google publishes the results on internal analysis pages, such as Google Analytics.
Google also uses data from its own web crawler to determine which websites use Google fonts.
This data is published in the Google Fonts BigQuery database.
Entrepreneurs and developers use the Google web service BigQuery to analyze and move large amounts of data.

However, it should be noted that every Google Font request also automatically transmits information such as language settings, IP address, browser version, browser screen resolution and browser name to the Google servers.
It is not clear whether this data is also stored or whether it is clearly communicated by Google.

How long and where is the data stored?

Google stores requests for CSS assets for one day on its servers, which are mainly located outside the EU.
This allows us to use the fonts with the help of a Google stylesheet.
A stylesheet is a format template that can be used to quickly and easily change the design or font of a website, for example.

The font files are stored by Google for one year.
Google’s aim is to fundamentally improve the loading time of websites.
If millions of websites refer to the same fonts, they are cached after the first visit and immediately reappear on all other websites visited later.
Sometimes Google updates font files to reduce the file size, increase language coverage and improve the design.

How can I delete my data or prevent data storage?

The data that Google stores for one day or one year cannot simply be deleted.
The data is automatically transmitted to Google when the page is accessed.
To delete this data prematurely, you must contact Google support at https://support.google.com/?hl=de&tid=111602717.
In this case, you can only prevent data storage if you do not visit our site.

Unlike other web fonts, Google allows us unrestricted access to all fonts.
This means we have unlimited access to a sea of fonts and can therefore get the most out of our website.
You can find out more about Google Fonts and other questions at https://developers.google.com/fonts/faq?tid=111602717.
Although Google addresses data protection issues there, it does not provide any really detailed information about data storage.
It is relatively difficult to get really precise information from Google about stored data.

You can also find out which data is generally collected by Google and what this data is used for at https://www.google.com/intl/de/policies/privacy/.

Google Analytics privacy policy

We use the analysis tracking tool Google Analytics (GA) from the American company Google Inc. on our website.
For the European area, the company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services.
Google Analytics collects data about your actions on our website.
For example, when you click on a link, this action is stored in a cookie and sent to Google Analytics.
The reports we receive from Google Analytics enable us to better tailor our website and our service to your wishes.
In the following, we will go into more detail about the tracking tool and inform you in particular about what data is stored and how you can prevent this.

What is Google Analytics?

Google Analytics is a tracking tool that is used to analyze the traffic on our website.
For Google Analytics to work, a tracking code is built into the code of our website.
When you visit our website, this code records various actions that you perform on our website.
As soon as you leave our website, this data is sent to the Google Analytics servers and stored there.

Google processes the data and we receive reports about your user behavior.
These may include the following reports:

  • Target group reports: We use target group reports to get to know our users better and know more precisely who is interested in our service.
  • Ad reports: Ad reports make it easier for us to analyze and improve our online advertising.
  • Acquisition reports: Acquisition reports provide us with helpful information on how we can get more people interested in our service.
  • Behavior reports: Here we learn how you interact with our website.
    We can track which route you take on our site and which links you click on.
  • Conversion reports: Conversion is a process in which you perform a desired action as a result of a marketing message.
    For example, when you go from being just a website visitor to a buyer or newsletter subscriber.
    With the help of these reports, we learn more about how our marketing measures are received by you.
    This is how we want to increase our conversion rate.
  • Real-time reports: Here we always know immediately what is happening on our website.
    For example, we can see how many users are currently reading this text.

Why do we use Google Analytics on our website?

Our goal with this website is clear: we want to offer you the best possible service.
The statistics and data from Google Analytics help us to achieve this goal.

The statistically analyzed data gives us a clear picture of the strengths and weaknesses of our website.
On the one hand, we can optimize our site so that it can be found more easily by interested people on Google.
On the other hand, the data helps us to better understand you as a visitor.
We therefore know exactly what we need to improve on our website in order to offer you the best possible service.
The data also helps us to carry out our advertising and marketing measures more individually and cost-effectively.
After all, it only makes sense to show our products and services to people who are interested in them.

What data is stored by Google Analytics?

Google Analytics uses a tracking code to create a random, unique ID that is linked to your browser cookie.
This is how Google Analytics recognizes you as a new user.
The next time you visit our site, you will be recognized as a “returning” user.
All collected data is stored together with this user ID.
This is what makes it possible to evaluate pseudonymous user profiles in the first place.

Identifiers such as cookies and app instance IDs are used to measure your interactions on our website.
Interactions are all types of actions that you perform on our website.
If you also use other Google systems (such as a Google account), data generated via Google Analytics may be linked to third-party cookies.
Google does not pass on any Google Analytics data unless we as the website operator authorize this.
Exceptions may be made if required by law.

The following cookies are used by Google Analytics:

Name: _ga
Wert: 2.1326744211.152111602717-5
Intended use: By default, analytics.js uses the _ga cookie to store the user ID.
It is basically used to differentiate between website visitors.
Expiration date: after 2 years

Name: _gid
Value: 2.1687193234.152111602717-1
Purpose: The cookie is alsoused to distinguish website visitors
Expiry date: after 24 hours

Name: _gat_gtag_UA_
Value: 1
Purpose: Used to reduce the request rate.
If Google Analytics is provided via Google Tag Manager, this cookie is given the name _dc_gtm_ .
Expiration date: after 1 minute

Name: AMP_TOKEN
Value: not specified
Purpose: The cookie has a token that can be used to retrieve a user ID from the AMP client ID service.
Other possible values indicate a logout, a request or an error.

Expiration date: after 30 seconds up to one year

Name: __utma
Wert: 1564498958.1564498958.1564498958.1
Purpose: This cookie is used to track your behavior on the website and measure performance.
The cookie is updated every time information is sent to Google Analytics.
Expiration date: after 2 years

Name: __utmt
Value: 1
Purpose: The cookie is used like _gat_gtag_UA_ to throttle the request rate.
Expiry date: after 10 minutes

Name: __utmb
Value: 3.10.1564498958
Purpose: This cookie is used to determine new sessions.
It is updated every time new data or information is sent to Google Analytics.
Expiration date: after 30 minutes

Name: __utmc
Value: 167421564
Purpose: This cookie is used to set new sessions for returning visitors.
It is a session cookie and is only stored until you close the browser.
Expiration date: After closing the browser

Name: __utmz
Value: m|utmccn=(referral)|utmcmd=referral|utmcct=/
Purpose: The cookie is used to identify the source of traffic to our website.
This means that the cookie stores where you came to our website from.
This may have been another page or an advertisement.
Expiration date: after 6 months

Name: __utmv
Value: not specified
Purpose: The cookie is used to store user-defined user data.
It is always updated when information is sent to Google Analytics.

Expiration date: after 2 years

Note: This list cannot claim to be exhaustive, as Google changes its choice of cookies from time to time.

Here we show you an overview of the most important data collected with Google Analytics:

Heatmaps: Google creates so-called heatmaps.
Heatmaps allow you to see exactly those areas that you click on.
This gives us information about where you are “traveling” on our site.

Session duration: Google defines session duration as the time you spend on our site without leaving the page.
If you have been inactive for 20 minutes, the session ends automatically.

Bounce rate: A bounce is when you only view one page on our website and then leave our website again.

Account creation: When you create an account on our website or place an order, Google Analytics collects this data.

IP address: The IP address is only displayed in abbreviated form so that no clear assignment is possible.

Location: The IP address can be used to determine the country and your approximate location.
This process is also known as IP location determination.

Technical information: Technical information includes your browser type, your internet provider or your screen resolution.

Source of origin: Google Analytics or we are of course also interested in which website or which advertisement you came to our site from.

Other data includes contact details, any ratings, playing media (e.g. when you play a video on our site), sharing content via social media or adding it to your favorites.
The list is not exhaustive and is only intended to provide a general overview of data storage by Google Analytics.

How long and where is the data stored?

Google has distributed its servers all over the world.
Most of the servers are located in America and therefore your data is usually stored on American servers.
Here you can read exactly where the Google data centers are located: https://www.google.com/about/datacenters/inside/locations/?hl=de

Your data is distributed on different physical data carriers.
This has the advantage that the data can be accessed more quickly and is better protected against manipulation.
There are appropriate emergency programs for your data in every Google data center.
If, for example, the hardware at Google fails or natural disasters paralyze servers, the risk of a service interruption at Google remains low.

By default, Google Analytics is set to retain your user data for 26 months.
Your user data will then be deleted.
However, we have the option of choosing the retention period for user data ourselves.
We have five options for this:

  • Deletion after 14 months
  • Deletion after 26 months
  • Deletion after 38 months
  • Deletion after 50 months
  • No automatic deletion

Once the specified period has expired, the data is deleted once a month.
This retention period applies to your data linked to cookies, user recognition and advertising IDs (e.g. DoubleClick domain cookies).
Reporting results are based on aggregated data and are stored independently of user data.
Aggregated data is an amalgamation of individual data into a larger unit.

How can I delete my data or prevent data storage?

Under European Union data protection law, you have the right to obtain information about your data and to update, delete or restrict it.
You can use the browser add-on to deactivate Google Analytics JavaScript (ga.js, analytics.js, dc.js) to prevent Google Analytics from using your data.
You can download and install the browser add-on at https://tools.google.com/dlpage/gaoptout?hl=de.
Please note that this add-on only deactivates data collection by Google Analytics.

If you want to deactivate, delete or manage cookies (independently of Google Analytics), there are separate instructions for each browser:

Chrome: Delete, activate and manage cookies in Chrome

Safari: Managing cookies and website data with Safari

Firefox: Delete cookies to remove data that websites have stored on your computer

Internet Explorer: Deleting and managing cookies

Microsoft Edge: Deleting and managing cookies

Google Analytics is an active participant in the EU-U.S. Privacy Shield Framework, which regulates the correct and secure transfer of personal data.
You can find more information on this at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&tid=111602717.
We hope we have been able to provide you with the most important information about data processing by Google Analytics.
If you would like to find out more about the tracking service, we recommend these two links: http://www.google.com/analytics/terms/de.html and https://support.google.com/analytics/answer/6004245?hl=de.

Google Analytics IP anonymization

We have implemented IP address anonymization from Google Analytics on this website.
This function was developed by Google so that this website can comply with the applicable data protection regulations and recommendations of the local data protection authorities if they prohibit the storage of the full IP address.
The anonymization or masking of the IP takes place as soon as the IP addresses arrive in the Google Analytics data collection network and before any storage or processing of the data takes place.

You can find more information on IP anonymization at https://support.google.com/analytics/answer/2763052?hl=de.

Google Analytics deactivation link

If you click on the following deactivation link, you can prevent Google from recording further visits to this website.
Please note: Deleting cookies, using the incognito/private mode of your browser or using a different browser will result in data being collected again.

Deactivate Google Analytics

Google Analytics data processing addendum

We have concluded a direct customer contract with Google for the use of Google Analytics by accepting the “Data Processing Addendum” in Google Analytics.

You can find out more about the data processing addendum for Google Analytics here: https://support.google.com/analytics/answer/3379636?hl=de&utm_id=ad

Source: Created with the data protection generator from AdSimple® in cooperation with meinhaushalt.at